All VIP Support clients and their employees can now access our support portal at https://support.spiretech.com to create and view your support tickets. SpireTech Customer Portal Instead of emailing or calling in your support request, please consider using the...
SpireTech Company News and Tips
Updates
SpireTech Celebrates its 30th Anniversary
SpireTech was incorporated as a business in February of 1993. It was not guaranteed to be a success. Scott Cook, current CEO, and the other founder had left their day jobs to pursue this dream. Scott had $500 in the bank and a new house to make payments on. He shared...
New Billing System is Here
June 2023 is the first month our clients will receive invoices through our new support portal. Invoices through this new system will be cleaner, include more details, and billable items more obvious. As we said previously, invoices will now arrive on the...
New SpireTech Customer Portal is Live
SpireTech’s new customer portal has launched! This something exciting we have been working hard on for months, and we can’t wait for everyone to try it out. This platform is more capable and user-friendly than our previous ticketing and billing system. The...
New billing system to begin June 1
SpireTech is making its billing process more user-friendly and will be switching our software and merchant processor this coming June. The improved invoice format will have a cleaner, more polished look, and your invoices will include additional...
Billing Changes coming in Spring
In a few short months, SpireTech is going to change to a new billing system. This change also allows SpireTech to become more efficient and productive. It will also improve the experience for accounts payable staff at our clients through improved functionality...
Changes coming to Microsoft in 2023 and beyond
Downloads to stop for Windows 10 Windows 10, originally released July 2015, is officially entering its twilight age. Microsoft plans to stop selling Windows 10 Home and Pro downloads after January 31, 2023. This will be applied to its product pages and stores....
Welcome Sarah, Your New Best Friend
Highlight on our new team member Sarah, who will be interacting with many of our clients!
Teams recording changes coming
Microsoft announced changes coming to their Stream video product to better integrate it with the rest of the M365 ecosystem. Currently, recordings are stored in Stream, which requires accessing a separate site to view recordings of teams meetings. The service will be...
Please leave your machine on for updates even when WFH
Most clients have us update their systems on Tuesday nights – but we can’t update them if they are powered off. Please remember to leave your systems plugged in and powered up when you receive the update reminder – it helps us keep your systems updated and...