SpireTech’s new customer portal has launched! This something exciting we have been working hard on for months, and we can’t wait for everyone to try it out. This platform is more capable and user-friendly than our previous ticketing and billing system. The...
SpireTech Company News and Tips
Managed Services
New billing system to begin June 1
SpireTech is making its billing process more user-friendly and will be switching our software and merchant processor this coming June. The improved invoice format will have a cleaner, more polished look, and your invoices will include additional...
AI to serve clients via Service Desk Chat
Made with Canva AI SpireTech is introducing a new chatbot feature to help clients when they call the Service Desk. With the leaps and bounds made in language model learning and Artificial Intelligence, it’s an easy transition to make to replace our human, fleshy,...
SpireTech moves to a new address
SpireTech is moving our offices to a new location in Clackamas, Oregon. What we need you, our clients, to do is to update your accounting with our new address before April 14th, when our PO Box closes. We have been at this location for over twenty years,...
Billing Changes coming in Spring
In a few short months, SpireTech is going to change to a new billing system. This change also allows SpireTech to become more efficient and productive. It will also improve the experience for accounts payable staff at our clients through improved functionality...
SpireTech celebrates its 30th year in business
On a Thursday in late February thirty years ago in 1993, Spire Technologies, Inc was founded. The World Wide Web, what we think of as the Inernet today, was created by Swedish programmer Tim Berners-Lee one year before, in 1992. President Scott Cook...
Latest LastPass data breach exposes user passwords: here’s what to do
The password manager LastPass has suffered a major data breach. Or, more accurately, another major data breach. Using information gained during a security breach in August 2022, threat actors were able to get a full copy of the data LastPass stores on a cloud-based...
Emerging phishing tactics that bypass Multi-factor authentication
If you haven’t adopted multi-factor authentication (MFA) yet, what the heck are you waiting for? MFA curtails most malicious phishing attacks, as even if an attacker has access to your login credentials, they would not be able to access the MFA code, which changes...
Phishing Education: two case studies and tips
Continuous phishing education is important to anyone who uses the Internet. So, pretty much everyone. A "successful" phishing campaign can lead to the loss of sensitive data, personal information distributed, or extortion. People know not to click on spam messages, or...
Year-end checklist for small businesses
Be aware and be prepared! Whether you’re beginning to start a small business, or you are a fellow small business owner looking for guidance, please enjoy our checklist to help you through some year-end planning. IT Checklist Backup dataThe best way to ensure your...