By now we hope that our clients understand that IT security is never “done”. It is a constantly evolving and maturing process involving additional tools, training, and knowledge. This image shows the journey many clients are on with us to improve and mature the...
Moving forward in 2022 SpireTech VIPSupport managed services package renewals will have Huntress included in the base package. Huntress is specialized Managed Detection and response software backed by humans that looks for persistent footholds, backdoors, and other...
Small and midsize businesses (SMBs) represent the majority of the market, but they often face unique challenges in the deployment of IT services. Finding practical solutions for problems ranging from information security and data privacy to remote support and the...
Multiple cyber news sources and email protection vendors have warned of increased phish and spearphishing activity coming from Russian hackers since the attack on Ukraine. The strategies are largely the same as in the past: using phish emails or social...
On March 1, SpireTech switched to a new credit card processor. We wrote about this last month, so here’s a friendly reminder - If you are paying your bill with a CC and haven’t yet logged into our portal and updated your credit card number, please do so before...
We learned late last month that as part of the price increases to certain M365 packages, Microsoft added audio conferencing as part of the base package when Teams is also part of the package. Previously, this was a $4 add-on – so this helps offset some of the price...
“Authentication” is the process of proving that you are who you say you are. Traditionally that's been done with a username and a password. Unfortunately, authenticating with a username/password alone is simply not good enough in today’s world. Usernames are often...
After March 1 2022, clients paying by credit card will need to re-enter their credit card information into the SpireTech billing portal. This is because we are changing merchant account processors to Stripe to save money on processing fees. At SpireTech last year,...
As previously advised in this newsletter, SpireTech has been tracking Microsoft’s upcoming price increases. There are two types of increases, and effective dates for these increases. The first price increase is effective March 1, 2022 affects six popular M365...
During the course of the COVID-19 pandemic, cybercrime has seen an incredible 600% increase — and it’s not slowing down. This alarming trend means that proper cybersecurity implementation is more important than ever. A large number of these attacks are ransomware...