When it comes to company data, data backup, disaster recovery, and business continuity could be used interchangeably. It makes sense; they're all related to one another. They work together to form a complete data restoration plan and understanding the differences is...
Portland IT Support Articles & Business Tech News
Cybersecurity, M365, Managed IT Services, AI, & Technology Trends for Portland Businesses
How to Use Excel for Data Cleaning: Tutorial for Beginners
Courtesy of Microsoft Excel data cleaning is one of the most valuable skills you can master as a working professional. If you’re a working professional, you have most likely had to work on a spreadsheet or two (thousand) at some point during your career. But, like...
Understanding End-of-Life and Upgrade Cycles
Your outdated devices are open targets for attackers. Here’s what end-of-life really means and how to plan upgrades that protect your firm.
AI Security and Data Privacy: What Businesses Need to Know
The Risks, Responsibilities, and Legal Landmines of Artificial Intelligence AI has already changed how organizations handle data, automate processes, and deliver services. It's really exciting. What's less exciting is that it's also creating a sprawling new category...
Copilot Cowork: What It Is, How to Use It, and Why You Should Be Using It
Courtesy of Microsoft Have you heard about the release of Copilot Cowork ? As of June 16, Copilot Cowork became generally available to people with Microsoft Copilot subscriptions. If you're not using it yet, you could be missing a significant tool for your company....
The Cost of a Data Breach: Real Numbers for Small to Medium Businesses
When someone thinks about data breaches, they probably picture massive corporations making headlines with millions of customer records exposed. But there are a lot more "quiet" data breaches that don't make headlines that could involve businesses a lot closer to home....
Prompt Engineering for Better Results with AI
Even if you've adopted AI and your team uses Copilot, Claude, or another tool, that doesn’t mean what you get out will be perfect. The outputs can feel generic or inaccurate and require too much tweaking...
How to Spot AI Misinformation and Use AI Wisely
AI is becoming faster, cheaper, and can be incredibly useful. It can also be wrong. AI also doesn't know when it's lying and will deliver misinformation confidently. A large language model is fundamentally designed to sound authoritative and...
25 Windows Shortcuts That Will Save You Time (From Basic to Uncommon)
Windows shortcuts range from basic (Ctrl+C) to uncommon (Win+Shift+S). These 25 shortcuts save time for Pacific Northwest business teams—sorted by difficulty, all genuinely useful.
Claude Code and Claude Cowork: How Anyone Can Use AI Coding Agents
Claude Code and Claude Cowork let anyone describe what they want in plain language and get working software back. Here’s what business owners need to know about AI coding agents.
Claude Mythos, the Glasswing Leak, and What It Means for Your Small Business
In late March 2026, something remarkable and deeply unsettling occurred in the AI industry. Internal documents from Anthropic, one of the leading AI safety companies in the world, leaked online and spread rapidly across the tech press. Those documents described a...
What Are Microsoft 365 Copilot Agents? A Business Owner’s Guide
Copilot agents are specialized AI workers in Microsoft 365 that automate specific tasks. Learn what Portland business owners need to know about setup, security, and use cases.
Tech Debt: The Hidden Cost That Is Holding Your Business Back
Technical debt accumulates like financial debt, but costs way more. See the hidden expenses, compliance risks, and ROI of proactive IT management for Portland businesses.
The Axios NPM Incident: What You Need to Know
Axios npm maintainer account compromised March 31, 2026. Most users safe. Dev teams should check lockfiles for versions 1.14.1, 0.30.4. MSPs: audit client dependencies.
TurboTax ItsDeductible Is Discontinued. We Made a Free Replacement
TurboTax discontinued ItsDeductible. SpireTech created a free Excel spreadsheet replacement for charitable donations. Track non-cash contributions, auto-calculate FMV based on Salvation Army guidelines. Download now.
QuickBooks Server vs. Cloud: A Guide for Portland CPA Firms
CPA firms face QuickBooks infrastructure decisions. Learn when Desktop, Online, or Hosted fits your firm size and workflow.
