Did you know we offer self-service payment options using our portal? Of course, it is fine to call us if you prefer – but anyone who receives an invoice from us can login to the portal using the link in the email. You can view payment history, invoices, and make...
SpireTech Company News and Tips
Managed Services
Microsoft 365 Business Voice
Last month, we wrote that this new service from Microsoft promised to be a disruptive technology. We’ve since learned that discounts will soon be announced on your first year of service. While we aren’t able to...
Enable M365 security features
M365 has several optional security features that are not turned on by default. The capabilities vary based on your subscription, but even the most basic subscriptions have features that we can enable. For the quickest,...
Secure your Remote Worker Computers
If you have employees using personal devices to work from home, you should make sure those computers have business-grade anti-virus and patches are being kept up to date. Remember that we offer support for these secondary devices for only $30/mo, and...
Win 7 and 2008 Server are now unsupported
Just a quick note to let clients know that if you are still running Windows 7 or 2008 server, we cannot be responsible for the security of your network. The risk of ransomware is real, and we’ve heard many horror stories of companies that have been breached. Being...
Please honor the weekly maintenance messages
With work from home, we’re noticing an increase in the number of machines being shut off when we are trying to install updates. Please remember to log off and leave your computers turned on and connected to power when we prompt you for updates. Thank you for your...
Windows 7 EOL reminder
As a reminder to what we advised last month, we’re putting a stop to SpireTech support for Win 7 machines on July 1st. Congratulations to those of you that have successfully eradicated these machines from your networks. However – in a review today, we see that...
From the trenches: An IT worker’s perspective on WFH issues
IT workers around the world have been busy the last couple of weeks. At SpireTech, the service desk has been slammed with issues relating to everybody getting setup to work from home (WFH) and we apologize for any...
Improved client reporting rolling out in March
Starting this month, SpireTech VIPsupport Managed Services clients will be receiving improved reports. These reports will go to the main contact(s) in your organization charged with overseeing your SpireTech relationship. The reports are interactive with...
5 reasons why general software updates and patches are important
used with permission from Norton by Symantec, by Steve Symanovich You’re probably no stranger to those little pop-up windows. They tell you software updates are available for your computer, laptop, tablet, or mobile device. You might be tempted to click on that...