Although SpireTech uses Kaseya software for systems management, neither SpireTech or our customers were victims of the latest headline news breach. Our response, analysis of the hack, explanation of why we were not...
SpireTech Company News and Tips
Managed Services
M365 subscription billing prorate policy changes
Due to changes in policy with our vendors, we can no longer credit Microsoft 365 services for partial months or partial years. This is a change in the cost structure to us, and we are simply passing these costs on to our customers. Reassignment of licenses are...
Service desk phones
Along with many of our clients, we're switching the entire office over to Microsoft 365 Business Voice (Teams voice). We've been using it on the Professional Services side of the house for nearly a year, and now the entire team will be on it. Our legacy PRI service...
How To Leverage Technology To Boost Employee Productivity
For ages, humans have been leveraging tools to better accomplish tasks. Today, our most powerful and effective tool is technology. The tricky part is there are a vast number of software applications and technology solutions, and there isn’t a universal solution that works for every business.
MSP Security: Does Your MSP Protect You and Themselves?
To effectively monitor and manage their client’s systems MSPs (Managed service providers) often establish remote connections to all their client’s networks. Unfortunately, those multiple connections make MSPs a prime target for ransomware and hacking.
Our 4 Steps to Save On IT Costs
If your business relies on technology tools, it is important to have a plan for what to do if they fail. At Spire Tech, we can work with you to develop and implement Disaster Recovery Plans to ensure that when catastrophe happens, you are prepared.
How To Layer Your Cybersecurity Approach With Employee Training
Cybersecurity is not something you want to slack on. Too many companies think that installing a suite of antivirus and anti-malware software is enough to protect them from malicious attackers, but in the world of phishing scams and social engineering attacks, that just isn’t enough.
Disaster Recovery Planning Can Save Your Business
If your business relies on technology tools, it is important to have a plan for what to do if they fail. At Spire Tech, we can work with you to develop and implement Disaster Recovery Plans to ensure that when catastrophe happens, you are prepared.
Client Success Story: Microsoft 365
Our Client, a local Non-Profit here in Portland, Oregon, wanted to consolidate their IT infrastructure and move to a fully remote work model. Though they already had Microsoft 365, they knew they were underutilizing it and paying for multiple redundant services.
Managed IT Services: The #1 Complete Guide for Portland Businesses
When businesses seek help with their technology, many consider simply reaching out to a generic IT company or specialist. But there’s a wide range of available IT services that can provide a more tailored fit for your business, and managed IT services are one of them....