June 2023 is the first month our clients will receive invoices through our new support portal. Invoices through this new system will be cleaner, include more details, and billable items more obvious. As we said previously, invoices will now arrive on the...
SpireTech Company News and Tips
Managed Service Client updates
New SpireTech Customer Portal is Live
SpireTech’s new customer portal has launched! This something exciting we have been working hard on for months, and we can’t wait for everyone to try it out. This platform is more capable and user-friendly than our previous ticketing and billing system. The...
New billing system to begin June 1
SpireTech is making its billing process more user-friendly and will be switching our software and merchant processor this coming June. The improved invoice format will have a cleaner, more polished look, and your invoices will include additional...
AI to serve clients via Service Desk Chat
Made with Canva AI SpireTech is introducing a new chatbot feature to help clients when they call the Service Desk. With the leaps and bounds made in language model learning and Artificial Intelligence, it’s an easy transition to make to replace our human, fleshy,...
SpireTech moves to a new address
SpireTech is moving our offices to a new location in Clackamas, Oregon. What we need you, our clients, to do is to update your accounting with our new address before April 14th, when our PO Box closes. We have been at this location for over twenty years,...
Billing Changes coming in Spring
In a few short months, SpireTech is going to change to a new billing system. This change also allows SpireTech to become more efficient and productive. It will also improve the experience for accounts payable staff at our clients through improved functionality...
Windows Server 2012 ends its ten-year reign
Windows Server 2012 and Windows Server 2012 R2 will soon be ending its ten years of service. Its End-of-Life date is October 10, 2023. Why does this matter now? If you use Windows Server for your business, upgrading to a newer version of Windows Server, like Windows...
Welcome Sarah, Your New Best Friend
Highlight on our new team member Sarah, who will be interacting with many of our clients!
Client Security Journey
By now we hope that our clients understand that IT security is never “done”. It is a constantly evolving and maturing process involving additional tools, training, and knowledge. This image shows the journey many clients are on with us to improve and mature the...
Teams recording changes coming
Microsoft announced changes coming to their Stream video product to better integrate it with the rest of the M365 ecosystem. Currently, recordings are stored in Stream, which requires accessing a separate site to view recordings of teams meetings. The service will be...