Dear Valued Clients, We are very excited to share several new hires at SpireTech! Our team is constantly growing and evolving to provide you with the best possible support and services. A new team member was added in December. Welcome! ...
SpireTech Company News and Tips
Managed Service Client updates
Axient Workstation Increases
Dear Valued Clients, We will be increasing the cost of our Axcient workstation backup product from $15/month to $20/month. This reflects increased costs from the vendor as well as increased costs for our management of the service. This change only affects...
Sophos Firewall Increase
Dear Valued Clients, In January we will be increasing our Sophos firewall maintenance prices due to increased prices from the vendor. This is a decision we did not have control over, but we strive to make this transition as painless and smooth as possible. Rates...
Update on our Offboarding and Onboarding Process
Dear Valued Clients, We are pleased to give an update on the new employee onboarding and offboarding process available in the client portal. We also now have options available for hardware changes, changing security permissions, and decommissioning hardware. For...
Credits will be Applied Automatically to Invoices
Dear Valued Clients, We are excited to inform you that an important update is coming to our invoicing process. Effective January 1, 2025, any credits in your account will be automatically applied to the next month’s invoices. This proactive measure will...
An Update to Our Client Portal
Dear valued clients, We are very excited to unveil an update to our processes. It is a major time-saver that adds transparency for everyone, and it is easy to adopt into your existing processes. From now on, whenever there are changes to your...
SpireTech’s Identity Protection Bundle
How this Suite of Services will Provide Multi-Faceted Defense for Business In today's digital landscape, safeguarding business IT infrastructure is more crucial than ever. A single cyberattack can devastate a business, leading to sometimes irreparable damage....
How to Submit a Ticket to SpireTech’s VIPSupport Help Desk
Businesses will encounter tech issues that affect performance or halt work all together. Hardware malfunctions, software glitches, network outages, security breaches, or even human error (it happens to all of us sometimes!) need quick resolution. Our clients with...
SpireTech’s New Look: A Website for a New Era
This Portland-based IT MSP revamped its website in its 31st year We have some exciting news to share with you: SpireTech has a brand new website! SpireTech has been providing IT managed services to businesses in the Portland area since 1993. We are proud...
Customer portal is live
All VIP Support clients and their employees can now access our support portal at https://support.spiretech.com to create and view your support tickets. SpireTech Customer Portal Instead of emailing or calling in your support request, please consider using the...