Although SpireTech uses Kaseya software for systems management, neither SpireTech or our customers were victims of the latest headline news breach. Our response, analysis of the hack, explanation of why we were not...
A new vulnerability affecting most Dell computers was announced this week. The vulnerability cannot be exploited remotely – but we have remediated the issue. Our NOC team prepared an automation and removed the vulnerable file from all Dell systems supported...
If you don’t know the signs of a phishing email, your company is at risk.
Ubiquiti, a vendor best known for inexpensive and reliable Wi-Fi gear has been hacked. Rumor is that an employee’s LastPass credentials were stolen, which allowed hackers access to Ubiquiti’s entire...
Our service desk spent an unusual amount of time last month troubleshooting internet connectivity related issues for clients. Typically, we’re looking at speed or downtime issues at an office that workers are trying to connect...
An update that Microsoft released in March caused issues for many users, ranging from printouts and PDF exports containing no text, jumbled text/graphics, applications freezing or giving errors, or even a full system crash (aka “blue...
We aren’t sure why this isn’t “Headline News”, but it should be: Due to a technical glitch or human error, Microsoft recently deleted files from some SharePoint online sites. Across our client base, one customer was affected –...
Our service desk always gets a lot of questions about whether or not an email is legitimate. If you suspect an email is not legitimate, it probably is not – usually your gut instinct is correct here. 95% of the...
On Tuesday March 2nd, Microsoft announced a new zero-day vulnerability targeting Exchange email servers. M365 Exchange online is not affected. Microsoft quickly released out-of-band patches to address the...
Legacy Edge (the first version of the Edge Browser) and Internet Explorer 11 will no longer be able to access any Microsoft online services on August 17th of this year. Microsoft has installed tools to redirect users to the new Edge Browser. On March 9th 2021,...