What are DKIM, DMARC, and SPF? DKIM, DMARC, and SPF are protocols that help you secure and improve your email. By adopting these protocols, an organization can verify their email messages, prevent phishing, and increase email deliverability. DKIM stands for...
Business email compromise (BEC) is an attack where a hacker gains access to an organization’s mailbox or the mailbox of someone an employee’s trust. BEC scams can cost your company a lot of money, compromise data security, and damage a business’ reputation and...
In the digital age, business email compromise (BEC) has emerged as a significant threat to companies of all sizes. BEC is a type of phishing attack where a cybercriminal impersonates a high-ranking executive to trick an employee, customer, or vendor into transferring...
Ubiquiti, a vendor best known for inexpensive and reliable Wi-Fi gear has been hacked. Rumor is that an employee’s LastPass credentials were stolen, which allowed hackers access to Ubiquiti’s entire...
Our service desk spent an unusual amount of time last month troubleshooting internet connectivity related issues for clients. Typically, we’re looking at speed or downtime issues at an office that workers are trying to connect...
An update that Microsoft released in March caused issues for many users, ranging from printouts and PDF exports containing no text, jumbled text/graphics, applications freezing or giving errors, or even a full system crash (aka “blue...
We aren’t sure why this isn’t “Headline News”, but it should be: Due to a technical glitch or human error, Microsoft recently deleted files from some SharePoint online sites. Across our client base, one customer was affected –...
Our service desk always gets a lot of questions about whether or not an email is legitimate. If you suspect an email is not legitimate, it probably is not – usually your gut instinct is correct here. 95% of the...
On Tuesday March 2nd, Microsoft announced a new zero-day vulnerability targeting Exchange email servers. M365 Exchange online is not affected. Microsoft quickly released out-of-band patches to address the...
At SpireTech, our managed services clients often contact the helpdesk to determine if an email is fake or not. We thought it’d be helpful to put together a short instructional video to help you identify some common signs that an email is a phish or fake email....