Our service desk always gets a lot of questions about whether or not an email is legitimate. If you suspect an email is not legitimate, it probably is not – usually your gut instinct is correct here. 95% of the time the email is not legitimate. You can refer to our earlier 3-minute instructional video on the subject here:
Some of the recent scams that we’ve seen are:
- Fake invoice emails, sometimes with attachments, sometimes claiming a bill is past due
- A real secure email (like you would get from a bank or secure email sending service) that contained spam inside it, sent from a hijacked account
- Fake docusign emails with an html attachment
Many of these emails are easily detected using the techniques outlined in our educational 3-minute video contained in the link above, which includes:
- Instructions on how to examine the sender email
- How to inspect links for validity
Spammers are lazy, and these simple techniques will allow you to hit the delete button on the majority of these emails. Please watch the video, and if you aren’t sure about an email, always send it to us for an opinion. Thanks!