With the recent news around Zoom and security updates, we have added it to the list of third-party software we automatically update. While we’ve supported Teams for some time, we’ve formally added it to the list of solutions supported by our helpdesk, and is available for implementation projects.
If you have not yet adopted Teams, we can say it’s been a lifesaver for us during WFH – and you might wish to consider it. Teams integrates with SharePoint, Exchange, and security groups – so it’s wise to engage with us before rolling it out to make sure some irreversible mistakes aren’t made if you DIY.
The current list of supported software and our policies for Managed Services support is maintained here: In Scope Support List