We remain very concerned about recent security issues related to work from home, including: Proper anti-virus and anti-malware software installed on home systems Patch management and updates of home systems VPN’s allowing additional paths for...
IT workers around the world have been busy the last couple of weeks. At SpireTech, the service desk has been slammed with issues relating to everybody getting setup to work from home (WFH) and we apologize for any...
Starting this month, SpireTech VIPsupport Managed Services clients will be receiving improved reports. These reports will go to the main contact(s) in your organization charged with overseeing your SpireTech relationship. The reports are interactive with...
With recent headlines, has your company considered what might happen if your employees needed to work from home suddenly? Does your company have policies and procedures in place for working remotely? SpireTech can help you get ready. Things to consider...
Getting a lot of annoying spam in your email? Here's a quick guide on how to report spam in Microsoft 365. For customers using Office 365’s built-in junk mail filter, there is an outlook plugin you can install to report spam that gets past Microsoft’s filters and move...
Let’s encrypt, an industry nonprofit that issues free SSL certificates, had to revoke 3M certificates Wednesday March 4, 2020 due to a bug. SSL is the technology that gives websites the https “padlock” and is often used to secure other things like mail servers....
“Co-authoring” is available in Office365, which is the ability for multiple people to edit a file at the same time. The file must be stored on Sharepoint or Onedrive for this feature to be available (not an internal file server). To see it in action, along...
We’ve been recommending for quite a while that our clients implement multi-factor authentication (MFA) on their email and Office365 accounts – really, anything that can have MFA enabled should. You may have heard of two-factor authentication (2FA) before,...
Several years ago, we hated OneDrive and had massive problems with efforts to implement it with our clients. We’re happy to say now that it works, and works well. Microsoft has made great strides in improving the product and it is now a valid replacement for...
At SpireTech, our managed services clients often contact the helpdesk to determine if an email is fake or not. We thought it’d be helpful to put together a short instructional video to help you identify some common signs that an email is a phish or fake email....