Our service desk spent an unusual amount of time last month troubleshooting internet connectivity related issues for clients. Typically, we’re looking at speed or downtime issues at an office that workers are trying to connect...
SpireTech Company News and Tips
SpireTech
Patch-related printing bug
An update that Microsoft released in March caused issues for many users, ranging from printouts and PDF exports containing no text, jumbled text/graphics, applications freezing or giving errors, or even a full system crash (aka “blue...
Yes, your cloud vendor can delete your files
We aren’t sure why this isn’t “Headline News”, but it should be: Due to a technical glitch or human error, Microsoft recently deleted files from some SharePoint online sites. Across our client base, one customer was affected –...
SpireTech celebrates (sort of) 28 years in business
On Feb 25th, SpireTech turned 28 years of age. We were busy, so we didn’t actually take time to celebrate – but the fact that we’ve been in business longer than some of our employees have been alive is a testament to our...
More spam/phish than ever
Our service desk always gets a lot of questions about whether or not an email is legitimate. If you suspect an email is not legitimate, it probably is not – usually your gut instinct is correct here. 95% of the...
Impacts of recent Ice storm
The “Valentines day weekend” Ice storm wreaked havoc on tens of thousands of people and businesses. We monitor client networks throughout the metro area, and many clients were without power and/or internet for...
Chinese Hackers caught exploiting new Exchange 0-day vulnerability
On Tuesday March 2nd, Microsoft announced a new zero-day vulnerability targeting Exchange email servers. M365 Exchange online is not affected. Microsoft quickly released out-of-band patches to address the...
Starlink Internet service an option for Rural areas
We’ve been watching Elon Musk’s new satellite-based internet service with interest. SpaceX opened it up to more people last night, and if you are working remotely and live in an area where high speed internet isn’t available to you, you might want to get signed up. ...
Internet Explorer going away August 17th, 2021
Legacy Edge (the first version of the Edge Browser) and Internet Explorer 11 will no longer be able to access any Microsoft online services on August 17th of this year. Microsoft has installed tools to redirect users to the new Edge Browser. On March 9th 2021,...
2021 Note from SpireTech’s President
2020 was a year of fairly flat growth at SpireTech. We imagine this has a lot to do with economic uncertainty related to Covid. We’re hoping that the floodgates will open for new business as the vaccine becomes available,...